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We respect personal data and are committed to fully implementing and complying with the data protection principles and all relevant provisions of the Personal Data (Privacy) Ordinance ("the Ordinance") .

Kinds of Personal Data Held

There are three broad categories of personal data held in the SWL. They are personal data contained in:

Complaint and investigation records, which include records containing information supplied by data subjects and data users and collected in connection with complaints, investigations and related activities under the relevant provisions of the Ordinance;

Personnel records, which include personal details, job particulars, details of salary, payments, benefits, performance appraisals, disciplinary matters, etc. of every person employed with the SWL
Other records, which include administration and operational files, personal data provided to the PCPD from individuals for participating promotional and training activities organized by the SWL, and enquiries from the public, etc.

Main Purposes of keeping Personal Data

Personal data held in:

Complaint and investigation records are kept for the purposes of responding to and taking follow-up action on complaints, including mediation between the parties concerned, investigation, if appropriate, and any enforcement or prosecution action;

Personnel records of employees are kept for human resource management purposes, relating to such matters as employees' appointment, termination, performance appraisal and discipline, etc.

Other records are kept for various purposes which vary according to the nature of the record, such as administration of the office functions and activities, seeking advice on policy or operational matters, participating promotional and training activities organized by the SWL acquisition of services, handling of enquiries from the public, etc.

Practices

The following are maintained to ensure compliance with the Ordinance:
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